Due to the unique customized nature of the customized pet necklaces meticulously crafted by Dobby home, regrettably, we cannot provide regular return services. Each of these pet necklaces is painstakingly created, with great care and attention given to the exclusive pet details and your personal preferences that you supply. They encapsulate the special connection and sentiment you share with your pet, serving as a distinctive customized item, whether it’s meant to be worn by you as a memento of your furry friend or to adorn your pet as a charming accessory.
Should you find yourself less than satisfied with the final customized pet necklace you’ve received, don’t hold back—reach out to us right away. Customer contentment is of utmost significance to us, and our team will pour their hearts into making every possible effort to guarantee that you’re delighted with this customized piece that holds so much meaning.
In case you come across issues like getting a necklace in the wrong style, facing a size problem that either makes it ill-fitting for you or your pet to wear, or if the necklace unfortunately got damaged during transit, please notify us promptly within 48 hours of taking delivery of your order. We’ll waste no time in arranging a replacement, ensuring that you can obtain a flawless and agreeable customized pet necklace that meets your expectations, be it for you or your beloved pet to wear.